Chat and Scan to Trust
Our service proposition is to create a service system to collect information, recommend skincare products, offer tailored advice, check skin condition and track it.
In the service, authorized data or information are captured from specialists, be processed and given to users in a form of AI Chatting. The service provides personal recommendation based on these online sources and tailor advice achieved from skin scanner. Face simulation on App help user to know how a skincare product will affect her face and track how skin condition changes every day during the use of a specific product.
MA1 – Team 2
Tell us what the concept is about. What are you designing? What are the key benefits?
We have created a service including an App and a smart scanner to assist our target users having informative chatting with AI to obtain skincare product recommendation where data are captured, filtered and analyzed in advanced. Also, the use of
We design to help
Our target users can benefit from this service to achieve reliably filtered information from dermatologists and experts. Information is given through chatting with AI which can
For the company who operate this service, they can achieve personal data so that they are able to provide
For the skincare industry, there is a little or even no systematic service to introduce products
Tell us some of the key findings of your background research and what is the problem you are trying to address.
As we are living in
We aim to address the problem that digital natives do not know who and what to trust due to too much information online. Digital natives have difficulties in choosing a suitable
Tell us something about your users and key stakeholders involved.
Our key users are digital natives who age from 18 to 30 years. They are eager to know skincare information and relevant products. They also want to improve skin condition. They use
- Experts, dermatologists and academics who provide authorized neutral information about skincare as well as relevant products.
- IT company who provides technology about big data,
block chain, AI and recommendation algorithm.
- SKAI company who provide service and scanner.
- Deliver company who deliver scanner to users
. Otherusers who provide reviews.
Give us an idea of the future scenario where your project will be working.
In 2023, medical skin scanner will become cheaper and practical with
Customization becomes no longer luxurious service, but a prevalent and highly accessible one. In addition, people in 2023 have enough surplus money to spend on personal skincare and appearance.
Tell us if you have thought of a specific location where to prototype.
We proposed that this service has to be prototyped in the UK as we make all research in the context of UK. Typically, we can make porotypes at RCA, Imperial College and UCL, testing them at these universities and workplaces where most of our target users live.
Give us an idea of your strategy, your process, your prototyping plan and the next steps.
The strategy for prototyping is iteration. We planned to continuously prototype App design and scanner in service system and test them to our target user groups. The test will be held in the form of workshop or scenario role play. After collecting all data and feedback from users, we will improve our prototypes and then test them again. We planned to improve prototype, test it, obtain feedback and analysed result once a week until we find the best final version. The final prototype should be evaluated based on the criteria of ease of use, ease of understanding, whether it is honest, whether it is thorough down to last detail. Every time we test, these aspects should be considered and marked to understand how and where we have processed to at the prototyping stage.
After prototype, research about relevant technology should be consider. We need to figure out exactly how algorithm is produced, how to simulate virtual face, which part of AI technology should be applied, how to scan faces and how we transfer data from scanner to smart phone.